Here, Mark discusses parallels between the Industrial Revolution, the bespoke customization of bike frames, and modern medical practice: more patients and a transformational experience.
Tag: experience
The limo driver said that he’d made some bad choices in life. Some things hadn’t worked out as planned. Podcast: Play in new window | Download
Hospitals that use RFPs and others fool’s tools in respect of physician relationships will surely suffer as fools in the end. Podcast: Play in new window | Download
Lead, follow, or get out of the way. A pithy saying with a kernel of truth for many medical groups. As the New Year approaches, have you asked yourself where it is that you’re going? Your business landscape is changing. Exactly how and exactly where it will wind up isn’t completely clear, yet it’s not […]
Have you heard the one about the man who doesn’t walk into a bar? Podcast: Play in new window | Download
Are you a Chevy dealer or a doctor? Podcast: Play in new window | Download
The limo driver said that he’d made some bad choices in life. Some things hadn’t worked out as planned.
One way or another the hospital controls who’s practicing there. Think the medical staff is totally independent? Despite what is supposed to be, let’s get real.
Starbucks took a 50 cent cup of coffee and wrapped it into an experience selling for far over a dollar. And that was just to start…
During junior high school summers, my friend Steve Cunningham and I would ride our bikes across the San Fernando Valley to buy a root beer (and sometimes a chili cheese burger) at The Munch Box. The root beer was ice cold. The burger hot, it’s cheese melty. It was a special blend of distant, delicious, […]
