Why are physicians working much harder for less money? Why is it proper that there are so many regulatory burdens interfering with physicians’ abilities to own and refer to facilities?
That’s odd, because physicians sometime demonstrate that ability, at least on billing records.
Ride along with Mark as he discusses the importance of maintaining the home-team advantage in your negotiations.
“If you could kick the person in the pants responsible for most of your trouble, you wouldn’t sit for a month.” – Teddy Roosevelt
Price is what you pay. Value is what you get.
Instead of Cokes or 7-Ups, efforts are placed into the machine and are dispensed to patients.
Ride along with Mark as he discusses why you must take the things you hear with a grain of salt.
Simply providing an experience isn’t enough. At its core, a successful exchange involves delivering value as well.
Here, courtesy of Tenet Healthcare and two terminated cardiologists is a lesson about firing physicians . . . and, when not to.
Obviously, there’s balance to be had. Some customer service is expected. Other customer service delights.
