Listen to Mark discuss how to Navigate the rising tide of aggressive RFPs.
Karl Marx, M.D.
Explore how Marxism influences physician reimbursement based on labor value, rather than considering the value of patient outcomes.
Weaponized RFPs
More and more hospitals are disrupting their longstanding hospital-based group relationships as they seek to cut stipends and get more for nothing. The favored tool? A “weaponized” form of the request for proposal, called a “Fulcrum RFP™, designed to get a group to grovel for the continuation of its contract. Of course, the concept of an…
Why Hospitals Don’t Want Employed Physicians to (Really) Succeed
Explore why hospitals don’t want physicians to succeed fully, despite investing in their employment and support systems.
Accountable Care Organizations: A Reactionary Grasp Not a Revolution in Patient Care
Proponents of the ACO model argue that this time it’s different, that the model is not about controlling physicians, it’s about clinical issues and getting physicians integrated with other providers…
How to Extract More Than Fair Market Value
Don’t settle for market parity. Learn how physician groups can negotiate terms that exceed fair‑market value for strategic advantage.
Self-Referral of Imaging Studies as Weapon
Study reveals Medicare pays more for imaging to non-radiologists. Radiologists can leverage this to capture more of the imaging market.
Customer Service Services You
I’ve written before about the importance of customer service (see, for example, my blog posts of September 26, 2009, and June 3, 2009, or my article Securing Customer Satisfaction). Many medical groups have trouble focusing on improving customer service, and in getting their providers to implement tactics to support the group’s customer service strategy, because…
Lemons to Lemonade
Explore common problems in physician and hospital relationships and learn how to address them effectively.
JetBlue-ing up Your Practice
How will you prepare for unexpected situations in the workplace, like those by the JetBlue flight attendant who virally went “postal.”