Why do medical society leaders assume failure? Learn how defeatist framing weakens physician leverage—and shapes bad outcomes.
The High Cost of So-Called National Anesthesia and Radiology Groups
A hospital ditched its contractor for a flashy national group—and paid millions. Learn why loyalty and substance still matter in healthcare.
Ignoring the Perceived Bounds of Weakness – Podcast
If your medical group signals its weakness, it will become easy prey.
The Problem of Perception – Healthcare Collaboration
What an odd color Mercedes; pink, like cotton candy. But what color is that pink? The pink in your mind’s eye is different from that in mine, and from that of each other reader. That’s because colors are perceptions made by each of us. *** The three students filed into the room and took seats…
From Me to We: From Physician to Provider
Understand the modern physician’s position amid societal changes that emphasize communal values and collective health.
How to Secure Customer Satisfaction – Podcast
Stop kidding yourself that the delivery of expert, even world-class, medical care is sufficient to guarantee your group’s future.
From Pigs to Model T’s to Medical Care
Learn how lessons from other industries reveal hidden paths to efficiency, scale, and innovation in healthcare.
How the Hospital Cut the Stipend and Lost a Bundle
You can buy a cheap pair of dress shoes that will crack and wear out in a year or you can buy shoes with an initial high price tag with much more supple leather and better craftsmanship that will last, with upkeep, more than a decade. Which pair was actually less expensive?
Creative Destruction – Podcast
If you are ever to break out of the current paradigm, it will not be by benchmarking to the best practices of other groups headed downward in the same maelstrom.
Do You See Your Group As It Is or As You Wish It Were?
Did you ever see the infomercial for Blu-Blocker sunglasses or a copycat product? Seeming passersby are treated to the view through the lenses and, voila, what was gloomy or glary or just plain old ugly is now bright, but not too bright, clear and lovely. Are you wearing a metaphorical pair of those beauties right…