The three most important things to do for your medical group to thrive in this economy.
No More Room for Average
In some instances in life and in business, it pays to wait and see. In other instances, after weighing alternatives, it pays to do nothing. But not with your business.
A Tear in the Fabric of Medical Groups – Podcast
The importance of group owners sharing the same mindset.
Negotiation: Why Times 5
Most negotiation in real life isn’t that simple, and (unfortunately for those who spent money on the book by the title) it’s generally not win-win.
Technology, Rules and Compliance
Technology is neither inherently good nor inherently bad. It’s good only if it does something beneficial – makes things faster, easier, cheaper, or better. And then, of course, the question is faster, easier, cheaper or better for whom? I recently went with my son to a trendy burger place in Westwood, adjacent to UCLA. For…
Competing on the Basis of Common Courtesy – Podcast
Demonstrate, don’t just talk about, high touch, high caring service.
Efforts Don’t Necessarily Equal Value
I recently heard a news story announcing that General Motors was, per its agreement with the Auto Workers Union, making bonus distributions of, as I recall, $8,300 per worker. Asked to comment, the union spokesperson said that although the workers appreciated the bonus money, it did make up for the fact that they had not…
L’air du Temps
It was a breezy day. Dozens of sailboats dotted the sea outside of the safety of the Santa Barbara harbor. Many were running with the wind, being propelled quickly in the direction chosen by it. Others were heading, in general but not absolute terms, against it by tacking at angles across it. L’air du temps,…
Preserving the Past
Group leaders must devote significant time to how they’re going to transform their businesses to not only evade attacks, but to capture new ground themselves.
Psst, Wanna Buy a Watch? The Myth of Security in Hospital Employment
Hospital employment isn’t the safety net it’s made out to be. Learn why relying on a single employer can jeopardize your financial future.