Most negotiation in real life isn’t that simple, and (unfortunately for those who spent money on the book by the title) it’s generally not win-win.
Technology, Rules and Compliance
Technology is neither inherently good nor inherently bad. It’s good only if it does something beneficial – makes things faster, easier, cheaper, or better. And then, of course, the question is faster, easier, cheaper or better for whom? I recently went with my son to a trendy burger place in Westwood, adjacent to UCLA. For…
Competing on the Basis of Common Courtesy – Podcast
Demonstrate, don’t just talk about, high touch, high caring service.
Efforts Don’t Necessarily Equal Value
I recently heard a news story announcing that General Motors was, per its agreement with the Auto Workers Union, making bonus distributions of, as I recall, $8,300 per worker. Asked to comment, the union spokesperson said that although the workers appreciated the bonus money, it did make up for the fact that they had not…
L’air du Temps
It was a breezy day. Dozens of sailboats dotted the sea outside of the safety of the Santa Barbara harbor. Many were running with the wind, being propelled quickly in the direction chosen by it. Others were heading, in general but not absolute terms, against it by tacking at angles across it. L’air du temps,…
Preserving the Past
Group leaders must devote significant time to how they’re going to transform their businesses to not only evade attacks, but to capture new ground themselves.
Psst, Wanna Buy a Watch? The Myth of Security in Hospital Employment
Hospital employment isn’t the safety net it’s made out to be. Learn why relying on a single employer can jeopardize your financial future.
Lessons on Negotiation from Artie the Briard – Podcast
“No” is only the beginning point for further negotiation.
Survey Yourself
Explore the role of a surveying your own medical group to uncover better insights to shape the success of your group.
The End of Healthcare Symbiosis Might Just Kill the Host (and End the Career of the Hospital CEO)
The move by hospitals to “strengthen” hospital-based departments, and the hospital’s own finances, by outsourcing to so-called national groups and “contract management companies” might just result in the destruction of the hospital. The chances are even higher that it will end the careers of many hospital executives. Over the last 30 to 40 years, both…