Don’t make the mistake of thinking that being late signals your importance or your power.
Tag: courtesy
Showing Up On Time and Negotiation – Podcast
Don’t make the mistake of thinking that being late signals your importance or your power.
Showing Up On Time and Negotiation
Don’t make the mistake of thinking that being late signals your importance or your power.
It Costs Nothing to Compete on the Basis of Common Courtesy
Prior to a recent speech to medical residents, I was chatting with the Department Chair concerning the growing importance of customer service in healthcare.
Showing up on Time and Negotiation – Podcast
A friend told me about his old boss, a guy who thought he was sending a message of his own importance by showing up late to meetings with his clients.
Showing up on Time and Negotiation – Medical Group Minute
A friend told me about his old boss, a guy who thought he was sending a message of his own importance by showing up late to meetings with his clients.
Showing Up on time and Negotiation
For physician group leaders, that means showing up on time to meet, in person or remotely, with hospital administrators, to meet with potential deal partners, to meet with your bankers, and so on. Especially if what you’re showing up to is a negotiation.
Competing on the Basis of Common Courtesy – Medical Group Minute
Demonstrate, don’t just talk about, high touch, high caring service.
Competing on the Basis of Common Courtesy – Podcast
Demonstrate, don’t just talk about, high touch, high caring service.
Competing on the Basis of Common Courtesy
Prior to a recent speech to medical residents, I was chatting with the Department Chair concerning the growing importance of customer service in healthcare.