Don’t make the mistake of thinking that being late signals your importance or your power.
Take a seat while Mark takes advantage of the fact that you don’t know you’re already negotiating.
I watched as the cat watched the squirrel climb the tree. Intent on its goal, a moment of two later, the cat followed it up into the large oak.
You’ve heard that old expression to the effect that it’s better to do and then ask for forgiveness than it is to ask for permission in the first place.
Do you know the secrets of using fear of loss as a tactic in hospital negotiations?
Ride along with Mark as he discusses the importance of knowing when to change course.
What is satisfaction? How do we measure it? What’s the scale?
Ride along with Mark as he discusses the importance of documenting all aspects of deals.