It’s morning in a mall outside of a metro station in Washington, D.C. Josh, dressed in jeans, T-shirt and baseball hat, picks up his violin and begins to play. Classical music, some of the most complex and beautiful ever written for the instrument, floods the air. Over the next three quarters of an hour, over […]
Tag: perception
Marcus Lemonis of the TV show, The Profit, says that there are three “P’s” to business success
Marcus Lemonis of the TV show, The Profit, says that there are three “P’s” to business success.
Marcus Lemonis of the TV show, The Profit, says that there are three “P’s” to business success: 1. People2. Product3. Procedures But in terms of medical group success, there are actually four P’s: 1. People2. Product – that is, your services3. Procedures4. Perception People The first, people, is clearly the most important. No matter how […]
Yesterday morning, I took my car to the dealer for service. I left several messages in the afternoon to see if the car was ready. No one returned my call. Every day, your group’s physicians treat patients. I’ll assume, as do your patients, the referral sources who send you work, and the hospitals at which […]
Negotiation doesn’t take place in a vacuum, it takes place within a context. So why not control the context?
