It’s morning in a mall outside of a metro station in Washington, D.C. Josh, dressed in jeans, T-shirt and baseball hat, picks up his violin and begins to play. Classical music, some of the most complex and beautiful ever written for the instrument, floods the air. Over the next three quarters of an hour, over […]
What those hospitals are really doing is training more physicians to become hospital-employed or hospital-controlled managers in order to monitor, cajole and threaten the members of the medical staff to follow mandated cost cutting measures.
What are you incentivizing your employees or independent contractors to do? And what if those incentives are driving them to not do other things that are far more essential for your business? Or, even worse, what if those incentives are driving them to do things that are clearly detrimental to your business?
Marcus Lemonis of the TV show, The Profit, says that there are three “P’s” to business success: 1. People2. Product3. Procedures But in terms of medical group success, there are actually four P’s: 1. People2. Product – that is, your services3. Procedures4. Perception People The first, people, is clearly the most important. No matter how […]