Learn how the same psychology of small, personal touches can drive thousands to millions of dollars in business to you.
Tag: marketing
In a very real sense, all physicians give a limited warranty – it’s called malpractice liability.
Certainly no one wants to be seen as an easy target, but in many cases a quick resolution of a patient’s unhappiness is far cheaper than the costs of a dispute.
Many medical groups do business just like all of their competitors. And those competitors do business just like you. So where’s the breakthrough?
As I’ve noticed on other flights, the flight attendants are wearing their name tags flipped around so that the back of the tag, not their name, is visible.