Obviously, there’s balance to be had. Some customer service is expected. Other customer service delights. Some, which is probably not really customer service at all but, rather, is following a checklist to absurdity, is actually an inconvenience.
Obviously, there’s balance to be had. Some customer service is expected. Other customer service delights. Some, which is probably not really customer service at all but, rather, is following a checklist to absurdity, is actually an inconvenience.