We change vendors like we change underwear.
Manage Your Practice
Do You Really Want This Smaller Future?
In a nutshell, Reinertsen states that radiologists should reconcile themselves to lower incomes and simply focus on quality.
I’m a Partner in the Group, So Leave Me Alone – Medical Group Minute
Letting each partner write his or her terms of partnership is not a long term strategy for success.
All Baseball Players Don’t Have the Same Deal – Medical Group Minute
Too often medical group leaders think they have to pay physicians the same amount.
No Physician Bailout – Medical Group Minute
Will there be a physician bailout anytime soon?
A Tear in the Fabric of Medical Groups – Podcast
The importance of group owners sharing the same mindset.
Branded
There’s a lot of talk about branding. Almost all of it is just noise.
On the other hand, the definition of branding cited by David Ogilvy, the advertising genius, “the intangible sum of a product’s attributes” provides an elegant lesson for medical group leaders.
A Tear in the Fabric of Medical Groups
Have you ever tried to stretch pizza dough? Pull it too much or too thin, and you end up with a tear. Many medical groups suffer from the same effect as a result of differing camps within their ownership ranks. Some members are focused on immediate returns: the amount of their paychecks and the workload…
You Can’t Un-Ring That Bell
Many of the acts, actions and activities within the scope of your group’s members’ daily duties are manageable as they relate to your group’s business strategy. They impact the success or failure of your group. For instance, consider the conduct, comments, and other communication, verbal and nonverbal, between members of your team and patients, referring…
Carlitos and the Crisis of Customer Service
There’s a lot medical groups can learn from the service aspects of other industries. Take Carlitos Cafe Y Cantina restaurant on State Street in Santa Barbara, California for instance. The food is great — great enough to have attracted my business on a very regular basis for the past 7 years. But over the past…





