People often cite Newton’s First Law as something akin to “an object in motion tends to stay in motion with the same speed and in the same direction.”
Manage Your Practice
How To Become a Millionaire
“How do you become a millionaire? Make a billion dollars and then buy an airline.” — Warren Buffett
Artists, Patient Satisfaction, and the Creation of Something Out of Nothing
They say that beauty is in the eye of the beholder. So, too, is patient satisfaction.
Management by Wandering Around (Someone Else’s Business)
Tom Peters popularized the style of business management in which the manager cruises the workplace observing and interacting. He referred to it as “management by wandering around.” The same observational style applied to instances within and, equally or even more so, outside of your specific practice specialty, or business, or industry, provides a tremendous amount…
Is Your Business Goal to Simply Survive?
Many medical group leaders see the change in healthcare as a storm, a storm that is out of control, one over which they have no control. As a result they double down their retreat to the metaphorical storm cellar, lay low and hope, no, pray, that disruption will pass them by.
Why Love in the Air Is Money in Your Pocket
Driving down the freeway a week or so ago, I saw a large warehouse with this motto painted on it in giant letters: “We Strive For Our Customers’ Affection.”
Why Your Practice Should Flow Like Water
Water might travel well in the aqueduct channel. But unless it’s spread outside of it, the crops won’t grow.
What If They Had Begun to Think About Their Future When It Was Still in Their Past?
A common scenario, the group was pissed off. But they didn’t do much if anything about it. And now they talked and talked and talked and said they’d get back to me.
Barack Obama, Basketball and Medical Group Management
Russia is annexing the Crimea. Syria says there’s no further point in peace talks. Iran continues to threaten to nuke Israel. Barack Obama speechifies and placates. And, of course, this morning on television, he picked his NCAA basketball bracket.
Why Speed Saves
That may be true on the highway, but it’s patently untrue in terms of your group’s business. In business you need to be able to make decisions quickly and then act on them.







