What if you were running a restaurant instead of a medical group? Let’s say you decide to measure and reward on the basis of the time a waiter or waitress takes to picks up food in the kitchen and deliver it to the table...
Tag: measure
What if you were running a restaurant instead of a medical group? Let’s say you decide to measure and reward on the basis of the time a waiter or waitress takes to picks up food in the kitchen and deliver it to the table...
Podcast: Play in new window | Download
What if you were running a restaurant instead of a medical group? Let’s say you decide to measure and reward on the basis of the time a waiter or waitress takes to picks up food in the kitchen and deliver it to the table…
Podcast: Play in new window | Download
In an organization we tend to be judged for what we do - not for the decisions that we make not to do something.
Ride along with Mark as he discusses another example of a "coup" led by staff within yet another medical bureaucracy.
What if you were running a restaurant instead of a medical group? Let’s say you decide to measure and reward on the basis of the time a waiter or waitress takes to picks up food in the kitchen and deliver it to the table...
Super Bowl commercials garner all sorts of buzz for being “creative,” but creativity isn’t selling.
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Don’t do what your competitors are doing just because they’re doing it or because you might get some award for it.
Physician compensation is becoming more dependent upon patient satisfaction. Mark discusses a way to hack patient satisfaction surveys.
We’re all aware of the push for greater efficiency in healthcare. Unfortunately, doing the absolute wrong thing the right way is incredibly efficient.
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