What if you were running a restaurant instead of a medical group? Let’s say you decide to measure and reward on the basis of the time a waiter or waitress takes to picks up food in the kitchen and deliver it to the table…
Tag: measure
Super Bowl Ads and Medical Group Leaders – Podcast
Super Bowl commercials garner all sorts of buzz for being “creative,” but creativity isn’t selling.
Super Bowl Ads and Medical Group Leaders – Medical Group Minute
Don’t do what your competitors are doing just because they’re doing it or because you might get some award for it.
How to Put Your Finger on the Scale of Patient Satisfaction – Success in Motion
Physician compensation is becoming more dependent upon patient satisfaction. Mark discusses a way to hack patient satisfaction surveys.
Do You Measure up or Measure Down? Efficiency vs. Efficacy – Success in Motion
We’re all aware of the push for greater efficiency in healthcare. Unfortunately, doing the absolute wrong thing the right way is incredibly efficient.
Heroin: Hooked on Big Data – Podcast
The hospital CFO was hooked on heroin. The heroin of big data.
Heroin: Hooked on Big Data – Medical Group Minute
Big data. Gotta have it. Gotta manipulate it.
Artists, Patient Satisfaction, and the Creation of Something Out of Nothing – Podcast
It’s Friday night. After leaving the restaurant you turn onto the sidewalk and walk down the street.
Speak Truth to Numbers – Podcast
Don’t get your medical group or healthcare business lost in big data.
Bean Counters 1, Patients 0 – Podcast
Measurement of “care” will soon count for more than care itself.