OK, it’s a softball question: When is it improper to bill for a case?
How would your reorganize your medical practice, healthcare business, and relationships if you were paid only for successful outcomes, no matter how they are measured?
Prior to a recent speech to medical residents, I was chatting with the Department Chair concerning the growing importance of customer service in healthcare.
Did you think the goal of negotiation is to be liked? Try galvanizing respect.
Take a ride with Mark as he discusses the life cycle of industry consolidation.
There is no question that the healthcare market is changing rapidly. This means that groups must have the ability to make business decisions rapidly.
“If you could kick the person in the pants responsible for most of your trouble, you wouldn’t sit for a month.” – Teddy Roosevelt
Try staying ahead of the curve rather than subscribing to the status quo of best practices.
The fact is that your customers don’t give a whit about you and your group, but they care immensely about their own self interests.