Do you know this key to negotiation? The key that will open the door to a done deal, a deal that delivers on your wants?
Group Therapy Needed to Protect Hospital-Based Physician Income? – Medical Group Minute
Why are physicians working much harder for less money? Why is it proper that there are so many regulatory burdens interfering with physicians’ abilities to own and refer to facilities?
Starbucks and the Creation of Problems Via Solutions – Success in Motion
Join Mark in a discussion of the lesson learned from Starbuck’s “solution” to its customer service problems, a solution that created bigger problems.
A Refresher on Price Versus Value
Price is what you pay. Value is what you get.
Consider the Concept of Segmenting Your Service Offerings – Medical Group Minute
I listened to a very interesting podcast called “The Soul of Enterprise.” It’s a business podcast mostly aimed at accountants, but it applies to other professional service providers as well.
The Problem with Dealing with Amateurs – Success in Motion
Sit back and relax as Mark discusses the problem with dealing with amateurs.
2022 New Year’s Un-Resolutions
In keeping with our New Year’s Tradition, here’s the hack. Flip things around: What will you not do, or stop doing, next year?
You Are Not a Service – Podcast
Running a hospital based group as “service” for the hospital, functioning as a sort of clearinghouse for income and expenses, severely limits your group’s future.
Exploiting the Power of First Impressions – Medical Group Minute
What can your group do to construct, manage and exploit the power of first impressions?
Confidentiality Provisions and Attacking RFPs – Success in Motion
This is important for hospital-based physician groups with exclusive contracts, as well as for office-based practices with hospital contracts.