Mastery for medical groups, like for airlines or my own services, must broaden to cover the entire customer experience.
Strategy
Alternative to Commoditized Practice
As the chill of Obamacare becomes felt, more and more physicians are looking for alternatives to commoditized medical practice.
St. Bully Medical Center – Medical Group Minute
We’re not talking Teddy Roosevelt, we’re talking intimidation.
It’s Never the Right Time, So It’s Always the Right Time
Medical group leaders are busy focusing on day to day activities: Most are deeply involved in direct patient care. Some, yes, some, also devote some time to working on their business.
Does Your Group Own Its Future or Are You Merely Renting It?
In reality, the “CEO” never really owned his business. He was simply its caretaker. He just realized it a bit too late.
Are You Blinded by Success?
What many successful businesses fail to do, blinded by riding high on today’s success, was expand their business
Is There This Disconnect Within Your Medical Group?
Consider a twenty-some person medical group with polarized groups of members. At one end of the spectrum, some of the owners want to expand the group to other sites and to aggressively compete for new business. At the other end, no one wants to expend a cent.
A Kodak Moment – Podcast
Kodak chose to ignore the threat of digital photography. What threat is your medical group ignoring?
A Kodak Moment
I remember, as a kid, walking around Disneyland, noticing yellow “no parking” size signs labeled Kodak Moment. They indicated a great vantage point for taking a photo. Yet today Kodak is in bankruptcy, its core film business gutted by the digital camera.
How Strong is Your Medical Group’s Foundation?
Contrary to the misfortune that befell the first little pig — you know, the one who built his house out of straw — I’ve recently learned that it’s actually quite possible to build a solid home from bales of straw. That is, as long as it’s resting on a solid foundation. Many medical groups, especially…