Strategic advantage is gained by being able to process information and take action faster than one’s opponent
Podcast
Thank God, You’re About to Be Treated by the Chief Transformation Officer! – Podcast
Hospitals are focusing their hard and few-earned dollars exactly where it counts, spending big bucks on the physician executives…
Hospital-Based Services, Not Hot Dogs – Podcast
If you’re selling medical services but collecting only peanuts (or even hot dogs) let me know. You need a better agent.
Doctor Settles Allegations but Doesn’t Admit She Can’t Be Two Places at the Same Time – Podcast
That’s odd, because physicians sometime demonstrate that ability, at least on billing records.
A Refresher on Price Versus Value – Podcast
Price is what you pay. Value is what you get.
Free $10.6 Million Dollar Lesson on How Not to Fire Physicians – Podcast
Here, courtesy of Tenet Healthcare and two terminated cardiologists is a lesson about firing physicians . . . and, when not to.
Control the Document to Control the Deal – Podcast
In any negotiation, be the party to deliver the first draft and control the deal.
Deteriorated Insulation From the Hassles of Running a Medical Practice – Podcast
The layers of bureaucracy that were supposedly meant to insulate the doctors from the “hassles of running a medical practice” out hassled the actual “hassles of running a medical practice.” Go figure.
Customer Service: Not Enough. Too Much. Hardly Ever Just Right. – Podcast
Obviously, there’s balance to be had. Some customer service is expected. Other customer service delights.
Stranger Blows the Whistle – Expanded False Claims Danger – Podcast
An outsider with no knowledge of any single fraudulent claim brings a False Claims Act suit.