RBRVS and unit billing measure physician effort—not actual value. Focus on health outcomes, not just procedure counts.
The Business of Healthcare
Discussing the business side of all things healthcare.
Harnessing “Me to We”
Shift from transactional to relational: leverage the “we” mentality to strengthen physician-hospital partnerships to resist hospital control.
The Traitorous Healthcare Collaborator
What the term really means is let the hospital hold all the money, let the hospital decide who gets to render the care, and let the hospital decide what those providers should be paid.
Is Cheap the New Loyal?
Until recently, hospitals granting exclusivity to a group demanded exclusivity, or a close approximation, from the group in return. Their position was based on the fact that they perceived the group to be of such high value that they did not want to share it with another facility.
More on Compensation Plans – Align Rewards With Required Efforts
Design physician compensation plans that align rewards with required efforts, driving performance and organizational success.
Will All Physicians Be Hospital-Based?
If you think that exclusive contracts are just for the hospital-based specialties, anesthesiology, emergency medicine, pathology, and radiology, you’re wrong.
Accountable Care Organizations: A Reactionary Grasp Not a Revolution in Patient Care
Proponents of the ACO model argue that this time it’s different, that the model is not about controlling physicians, it’s about clinical issues and getting physicians integrated with other providers…
Customer Service Services You
I’ve written before about the importance of customer service (see, for example, my blog posts of September 26, 2009, and June 3, 2009, or my article Securing Customer Satisfaction). Many medical groups have trouble focusing on improving customer service, and in getting their providers to implement tactics to support the group’s customer service strategy, because…
JetBlue-ing up Your Practice
How will you prepare for unexpected situations in the workplace, like those by the JetBlue flight attendant who virally went “postal.”
“When Negotiations Begin”
The start of a healthcare deal sets the tone. Learn why early negotiation strategy is critical for physicians and medical groups.