It’s 2:30 p.m. and you’re in the O.R. in the middle of a case. Your phone rings and it’s the [hospital administrator/your CPA/your biller] asking you to make a decision that will impact your practice and perhaps even your bottom line.
Stop.
Don’t make it. Even if you must give a response (which, I guarantee you is extremely rare), it should be a qualified one, such as, “My initial thought is [xyz], but I need to consider my position carefully and get back to you.”
You need to take the time to work on your business, not just in it.
