Although any particular crisis can’t be predicted, classes of crisis are capable of prediction and, even if that is not true of a specific situation, the way in which your group or business will respond to a crisis can, should, and must be planned far in advance.
Call them mental models, call them viewpoints, the point is the same: the box in which we conceive of what’s possible serves as an artificial barrier that confines our thinking.
Back in October, 2020, I wrote, in a post called City Loses Hospitals Like We Lose Our Keys…
Quick quiz: If a patient or a payor has the choice of having a procedure performed (A) on a hospital inpatient basis, or (B) on an outpatient basis, then, assuming it’s safe to perform that procedure on that patient in either setting, at which setting will it be performed?
Evolutionary psychologists say that the reason we see a stick on the trail ahead of us as a snake is that it’s far better for our survival to see sticks as snakes than snakes as sticks.
Quick quiz: If a patient or a payor has the choice of having a procedure performed (A) on a hospital inpatient basis, or (B) on an outpatient basis, then, assuming it’s safe to perform that procedure on that patient in either setting, at which setting will it be performed?
Chances are, you’ve lost your keys and maybe even your wallet. But have you ever lost a hospital?
Call them mental models, call them viewpoints, the point is the same: the box in which we conceive of what’s possible serves as an artificial barrier that confines our thinking.
Call them mental models, call them viewpoints, the point is the same: the box in which we conceive of what’s possible serves as an artificial barrier that confines our thinking.
Back in the dark ages of medicine, I mean, in 2014, I wrote about competition from Dr. Nurses and Assistant Physicians. A new player has entered the race.