You can’t take part in planning your own surprise party. But you actually play a big part in the other type of surprise.
Tag: group
Want a Stock Tip?
Want a great stock tip? No, I’m not offering one. Instead, this is a question that I hear from time to time from physician group leaders.
Mermaids and Medical Groups
On a January day in 1493 off the coast of the island of Dominica, Christopher Columbus reported seeing three “mermaids” — in reality manatees. Columbus commented that in real life, mermaids were “not half as beautiful as they are painted.” Just as Columbus was blinded by his expectations, many medical group leaders see things not…
The Fortune Teller
From down the street I could see the fortune teller’s shop. Did she know that I was coming? Go ahead, laugh. But if you’re a member of a 15 or more person medical group, do you have any clue, any clue at all, about your group’s future? I’m a fortune teller of sorts. I can…
Hospital CEO Gets a Raise. You? We’re Not So Sure. – Podcast
A study found little correlation between nonprofit hospitals’ CEO pay, which averaged almost $600,000 per year, and performance.
Customer Service: Not Enough. Too Much. Hardly Ever Just Right.
Obviously, there’s balance to be had. Some customer service is expected. Other customer service delights.
The Odds of Medical Group Survival
My dog stood body frozen stiff yet ready to lunge. His eyes fixed on the only object in his world, the squirrel eating seeds off the ground 14 feet away. The squirrel matched the stare, glanced at the tree about four feet distant and then, continuing to eat the entire time, just turned his back…
Termination Notice
“Bob, we’ve got to give you your two weeks notice. Here’s a check for the next two weeks’ compensation. Just pack your personal belongings and Jerry, here, will see you to the door.” Of course, if your medical group has a contract with a facility, say an exclusive contract, it can’t technically be “fired.” But…
The Cat’s Away. The Mice Did Play. Medical Group R.I.P. – Podcast
Coups and business cloning often decimate medical groups.
Are You Just Taping up Problems?
Quick and easy fixes, like tape (that’s fine) are destined not to last.