ACO’s. Competition by hospital employed physicians. Commoditization.
Tag: experience monopoly
Stars Don’t Audition. Why Are You Responding to That RFP? – Medical Group Minute
Actors scramble to audition for a part, but stars choose from offered scripts. So why are you responding to that RFP?
Customer (Dis)Service – Medical Group Minute
Customers — my clients generally refer to them as patients, but that doesn’t make any difference — expect service.
Stars Don’t Audition. Why Are You Responding to That RFP? – Podcast
Actors scramble to audition for a part, but stars choose from offered scripts. So why are you responding to that RFP?
TSA Screeners and the Myth of Medical Group Institutionalization of Business Relationships – Podcast
A congressional study compared the performance of San Francisco International (SFO) Airport’s privately contracted screeners with those of LAX’s TSA staffed screeners.
TSA Screeners and the Myth of Medical Group Institutionalization of Business Relationships – Medical Group Minute
A congressional study compared the performance of San Francisco International (SFO) Airport’s privately contracted screeners with those of LAX’s TSA staffed screeners. SFO’s staff screened 65% more passengers per screener than the government employed TSA personnel at LAX.
Right Sized Group – Medical Group Minute
The future for medical groups might not be big or small.
This is What Commoditized Healthcare Looks Like
You get what you pay for.
The “Problem” with Healthcare May Not Be the Problem
ACO’s. Competition by hospital employed physicians. Commoditization. Just a few of the “problems” that physician group leaders struggle with. But are those really the problems? Perhaps they are actually symptoms of a different problem or set of problems. For example, the problem of increasing “We” think and, especially, the problem of increasing bureaucratization and centralization…
TSA Screeners and the Myth of Medical Group Institutionalization of Business Relationships
A congressional study compared the performance of San Francisco International (SFO) Airport’s privately contracted screeners with those of LAX’s TSA staffed screeners. SFO’s staff screened 65% more passengers per screener than the government employed TSA personnel at LAX. To make the comparison even more striking, another study revealed that TSA personnel at LAX missed three…