We’re all aware of the push for greater efficiency in healthcare. Unfortunately, doing the absolute wrong thing the right way is incredibly efficient.
Tag: efficacy
Your business doesn’t exist to control costs. It exists to serve your customers. It’s efficacy in terms of doing the right thing the right way for your customers that’s important.
What we’re really after is efficacy, not efficiency. But that’s harder to measure. Like love, you know it when you feel it, but we can’t objectively measure it.
Most medical groups are unable to gain strategic advantage due to their own management bureaucracy.