First impressions shape patient satisfaction. Ensure your group’s initial interactions align with your quality of care.
Tag: anesthesiology
Timing Exclusive Contract Negotiation
Every interaction counts. Begin negotiating your next exclusive contract as soon as the ink is dry on the current one.
You Are Not a Service
Running a hospital based group as “service” for the hospital, functioning as a sort of clearinghouse for income and expenses, severely limits your group’s future. It limits the willingness, and the ability, of your group to pursue outside opportunities. That’s chiefly because there is tremendous pressure to pass through to the owner, and often to…
Same Company. Two Different Experiences. One Big Failure.
Understand the complexities of business failure through examples from the airline sector and its inconsistent customer experience.
The (Not So) Obvious Alternative to Cutbacks
Explore the impact of cutbacks on income and expectations amid economic challenges and discover strategies for growth.
Right Sized Group
Explore the dynamics of hospital based groups and the debate on whether to merge for growth or maintain independence.
How a Hospital Based Group Can Profit From Problems – Podcast
Problems happen. But when they do, turn them into profit.
Is Your Group a Vendor . . . or a Partner? – Podcast
If you want your group to have a future, stop being a vendor.
What Can the Owner of a Plumbing Company Teach Medical Group Leaders?
Hiring for skill is not even half the battle for your group – the price of admission.
Physician Success Requires More Than Focus on Patient Care
Discover key elements of a successful medical group strategy that goes beyond patient satisfaction metrics.