To succeed in business, you have to focus on sufficiently satisfying, that is, satisficing, the needs and expectations of your customers and on reminding them of that fact.
Category: Psychology of Success
Many medical groups, certainly many hospital-based groups but, increasingly, even office-based groups, view themselves as simply providing a “service” for the hospital.
The limo driver said that he’d made some bad choices in life. Some things hadn’t worked out as planned.
Ride along with Mark as he counsels you on telling yourself the truth about your current practice situation and finances, and suggests ways to break out of being a sacrificial animal for someone else’s benefit.
Corporations exist to make a profit. There’s nothing wrong with that. It’s a fact of life.
The large red machine lumbered forward from behind, lights flashing. A fire engine heading off to a fire. As horrible as a fire is — the danger involved, the risk of loss to the home or business owner — there’s also an inherent opportunity: an opportunity to rebuild, to renovate, and to renew. The stories […]
t’s one thing to set policy, even well polished, grammatically correct pronouncements that are printed out, placed in the policy manual, and acknowledged in writing.
Uniforms send a message to others. A uniform can create tainted uniformity among its wearers, uniformity of thinking and uniformity of action.
Do you remember the first time that you heard a playback of your recorded voice? You were probably surprised. “Is that really how I sound?” Yes, it is. As if audio isn’t harsh enough, I remember the first time we shot one of the Wisdom. Applied. videos. I was convinced that the saying that the […]
Many medical groups, especially those run as a club or collection of colleagues, fear spending any money because they view spending as a cost. They view it as decreasing the cash available for distribution and their business is all about current cashflow. They have a pure lifestyle business. Perhaps that business played out well for […]
