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Tag: relationship
JetBlue-ing up Your Practice – Podcast
What is your back up plan in the event that your preventive action fails?
Deal School: Term and Termination
What’s the difference between a three-year agreement and a 23 year agreement? And yes, it’s a trick question.
How Professional Expertise Can Become an Anchor, Not an Advantage – Podcast
Many professionals, from architects to anesthesiologists, from structural engineers to surgeons, make the mistake of focusing solely on developing their skill sets and in delivering those skills to their customers, patients or clients.
Coming Tough Times Are Fuel for Opportunity
Although history might not repeat itself (but it sure does rhyme), economic cycles do.
The End of Healthcare Symbiosis Might Just Kill the Host (and End the Career of the Hospital CEO) – Podcast
Why hospitals are destroying themselves, and setting their CEOs up for termination, when they bring in national groups and “contract management companies.”
Another Take on The Problem of Perception – Healthcare Collaboration
What an odd color Mercedes; pink, like cotton candy.
Customer (Dis)Service – Medical Group Minute
Customers — my clients generally refer to them as patients, but that doesn’t make any difference — expect service.
Why Contract Termination Provisions Are Like Highway Exits – Medical Group Minute
Once in a while, you’ll see a sign that says, “No Services Next 32 Miles,” and what do you know, there isn’t even an exit for 32 miles.
Why Contract Termination Provisions Are Like Highway Exits – Podcast
Once in a while, you’ll see a sign that says, “No Services Next 32 Miles,” and what do you know, there isn’t even an exit for 32 miles.