What’s the difference between a three-year agreement and a 23 year agreement? And yes, it’s a trick question.
Tag: relationship
Many professionals, from architects to anesthesiologists, from structural engineers to surgeons, make the mistake of focusing solely on developing their skill sets and in delivering those skills to their customers, patients or clients.
Although history might not repeat itself (but it sure does rhyme), economic cycles do.
Why hospitals are destroying themselves, and setting their CEOs up for termination, when they bring in national groups and “contract management companies.”
What an odd color Mercedes; pink, like cotton candy.
Once in a while, you’ll see a sign that says, “No Services Next 32 Miles,” and what do you know, there isn’t even an exit for 32 miles.
Once in a while, you’ll see a sign that says, “No Services Next 32 Miles,” and what do you know, there isn’t even an exit for 32 miles.
Once in a while, you’ll see a sign that says, “No Services Next 32 Miles,” and what do you know, there isn’t even an exit for 32 miles.
Join Mark in a discussion of the lesson learned from Starbuck’s “solution” to its customer service problems, a solution that created bigger problems.
I knew that I had taken the wrong job after my first day at the firm.
