Obamacare provides health insurance coverage, but coverage is not access to care. For care, you need physicians and you need to be able to see a physician, the right one, when you require care.
Tag: physician
How to Prevent Your Medical Group From Getting Robbed of Its Staff
Ever watch those old black and white B-movie Westerns?
The bad guys would ride into town and rob the bank. “Hands up! Give us all the money!” And then off they’d ride carrying bags of cash.
It’s Not What You Said – Medical Group Minute
“Mark, it’s not what you said, it’s how you said it.”
Do You Believe in the Myth of Efficiency? We Aimed for the Wrong Thing, But We Scored a Bullseye!
What we’re really after is efficacy, not efficiency. But that’s harder to measure. Like love, you know it when you feel it, but we can’t objectively measure it.
The Coming Explosion in Your Business – Podcast
Far too often, medical groups – in fact, closely held businesses of all kinds – have bombs, of sorts, within them, too.
Lead Because They Want to Be Led – Podcast
People — all of us, from Joe and Josie on the street to hospital administrators on the third floor — have an innate desire to be led.
Warranty as a Medical Practice Competitive Advantage
Certainly no one wants to be seen as an easy target, but in many cases a quick resolution of a patient’s unhappiness is far cheaper than the costs of a dispute.
The Chicken or the Egg? – Medical Group Minute
Steve Jobs famously believed public demand wasn’t important in terms of identifying the market for new products.
Do You Know What Costco Pharmacy Doesn’t About the Lifetime Value of a Customer?
Like a dry cleaner, healthcare providers have to screw up to lose a customer’s loyalty. Dry cleaners know that once they attract a customer, it’s extremely likely that he or she will continue to patronize the store for years unless the dry cleaner does something to wreck the relationship.
McDonald’s and Delivering Medical Group Value – Podcast
Value is what’s important to your customer. Not to you.