They looked for a 16 cent phone charge. I know someone who runs an efficient business. Or so he tells me.
Tag: performance
Do You Know What’s Wrong With Best Practices? – Success in Motion
Try staying ahead of the curve rather than subscribing to the status quo of best practices.
Do You Measure up or Measure Down? Efficiency vs. Efficacy
Learn how small details in healthcare billing and operations can reveal major strategic vulnerabilities beneath the surface in your practice.
Heroin: Hooked on Big Data
What are you in business to do? What do your customers need? What do your customers expect? How do you deliver what’s important to them? How do you go beyond that to delight them?
TSA Screeners and the Myth of Medical Group Institutionalization of Business Relationships – Podcast
A congressional study compared the performance of San Francisco International (SFO) Airport’s privately contracted screeners with those of LAX’s TSA staffed screeners.
TSA Screeners and the Myth of Medical Group Institutionalization of Business Relationships – Medical Group Minute
A congressional study compared the performance of San Francisco International (SFO) Airport’s privately contracted screeners with those of LAX’s TSA staffed screeners. SFO’s staff screened 65% more passengers per screener than the government employed TSA personnel at LAX.
TSA Screeners and the Myth of Medical Group Institutionalization of Business Relationships
A congressional study compared the performance of San Francisco International (SFO) Airport’s privately contracted screeners with those of LAX’s TSA staffed screeners. SFO’s staff screened 65% more passengers per screener than the government employed TSA personnel at LAX. To make the comparison even more striking, another study revealed that TSA personnel at LAX missed three…
It’s Human Nature: Incentivizing Performance
In 1919, New York hotelier Raymond Orteig announced the Orteig Prize: $25,000 to the first aviation team to fly nonstop between New York and Paris. In 1996, the X Prize, later named the Ansari X Prize for its major benefactors, offered $10 million to the first private, reusable manned spacecraft to fly into space twice…