Your group may (does, if it’s smart) provide services at multiple sites. What steps have you taken to protect the business that you’ve developed at those sites?
Tag: competition
What If They Had Begun to Think About Their Future When It Was Still in Their Past?
A common scenario, the group was pissed off. But they didn’t do much if anything about it. And now they talked and talked and talked and said they’d get back to me.
Dogs and the Power of Observation – Podcast
“From a dog’s point of view his master is an elongated and abnormally cunning dog.” – Mabel L. Robinson
The Fast and the Dead
If a medical group cannot govern itself, if it is structured like a true democracy, one owner, one vote on everything, or if it has a bloated board, it will never be able to make decisions with the speed required for its continued success.
Why Change?
Why are so many physicians amazed by the occurrence of change in healthcare, when change happens all the time?
Why Make It So Easy for Your Competitors?
Yesterday morning, I took my car to the dealer for service. I left several messages in the afternoon to see if the car was ready. No one returned my call. Every day, your group’s physicians treat patients. I’ll assume, as do your patients, the referral sources who send you work, and the hospitals at which…
The One With Mike Hicks – Podcast
Mark Weiss interviews Mike Hicks, the CEO of EmCare Anesthesia Services.
Covenants Not to Compete and Alternatives
Covenants not to compete are not inherently bad. It’s just the laws of some states that make them so. In other words, it’s an issue of policy. The purpose of covenants not to compete is, of course, to broadly protect your group’s business. But even if your group practices in a state that will not…
Flying First Class Medical Care
We’ll begin boarding in a few minutes. Although airlines have a lot to learn about customer service, they do serve as a model for pricing strategy in healthcare. You’re on your way to Cleveland. The plane seats 300-plus people and everyone will get there at the same time. Yet passengers paid remarkably different prices to…
Unifying Your Group – Medical Group Minute
But your group needs to portray a unified image.






