The flight was already 3 hours late to take off. And then the flight attendant announced that one of the overhead luggage bins had a broken latch…
Podcast
Adopt the Company Mindset – Podcast
Like it or not, the practice of medicine is also a business.
The Coming Explosion in Your Business – Podcast
Far too often, medical groups – in fact, closely held businesses of all kinds – have bombs, of sorts, within them, too.
Lead Because They Want to Be Led – Podcast
People — all of us, from Joe and Josie on the street to hospital administrators on the third floor — have an innate desire to be led.
McDonald’s and Delivering Medical Group Value – Podcast
Value is what’s important to your customer. Not to you.
How Not to Deal With Performance Problems – Podcast
Despite all you do to prevent it, all the systems and all the rules, when humans are involved, things can and will go wrong.
What A 57 Year Old Burger Joint Can Teach You About Delivering Value – Podcast
The root beer was ice cold. The burger hot, it’s cheese melty. It was a special blend of distant, delicious, almost forbidden fruit.
“Thank You” – Podcast
When my kids were younger, we used to play a game when we left a store…
Don’t Hinder the Ability of Group Leaders to Lead – Podcast
There’s little question that most, if not all, medical groups should be led by practicing physicians.
Are Limiting Beliefs Destroying Your Career? – Podcast
Does your group have a current strategic plan? Has it ever had one?
