Toughness is not itself good business sense. It is itself not leadership. Yet many believe it to be a positive trait.
Group Culture
Marriage and Medical Group Mergers
Sure, unlike immigration love, less than heartfelt medical group merger isn’t a federal crime. If you’re in control of the merger, “do it until it no longer feels good” may be exactly what you’re looking for.
Can You Flip the Switch – From Physician to Group Business Leader? – Podcast
Physicians focus on the correct answer. But succeeding as a business leader requires acceptance of failure.
Grand Theft Auto
Physicians: control isn’t given—it’s taken. If you’re not leading your practice, someone else is. Step up and shape your future.
There’s No Profit in “Look What They Did to Us” – Medical Group Minute
Many physician group leaders look at events and circumstances impacting their practice as something that is happening to their group.
Is Your Group a Slow Loris or a Sitting Duck?
As Peter Drucker said, ““Because the purpose of business is to create a customer, the business enterprise has two–and only two–basic functions: marketing and innovation.”
How Medical Groups Get Mired Fighting the Last War
It’s no longer business as usual. It is business as unusual. And that requires a new way of thinking.
Competing on the Basis of Common Courtesy – Podcast
Demonstrate, don’t just talk about, high touch, high caring service.
Competing on the Basis of Common Courtesy
Prior to a recent speech to medical residents, I was chatting with the Department Chair concerning the growing importance of customer service in healthcare.
Independent Anesthesia Group Success in a Segmented Market – Podcast
Independent anesthesia groups must develop strategies tied to the segmenting market.