First impressions shape patient satisfaction. Ensure your group’s initial interactions align with your quality of care.
Author: Mark
The Group-Physician Relationship – Podcast
Why are group-physician relationships so complicated when the rules are so simple?
Timing Exclusive Contract Negotiation
Every interaction counts. Begin negotiating your next exclusive contract as soon as the ink is dry on the current one.
You Are Not a Service
Running a hospital based group as “service” for the hospital, functioning as a sort of clearinghouse for income and expenses, severely limits your group’s future. It limits the willingness, and the ability, of your group to pursue outside opportunities. That’s chiefly because there is tremendous pressure to pass through to the owner, and often to…
Same Company. Two Different Experiences. One Big Failure.
Understand the complexities of business failure through examples from the airline sector and its inconsistent customer experience.
Do You See Your Group As It Is or As You Wish It Were? – Podcast
The first step in establishing your group’s future is telling the truth about its present.
The (Not So) Obvious Alternative to Cutbacks
Explore the impact of cutbacks on income and expectations amid economic challenges and discover strategies for growth.
Right Sized Group
Explore the dynamics of hospital based groups and the debate on whether to merge for growth or maintain independence.
Using (and Used By) Public Information
Learn the vital role of using public information for making better informed business decisions and potential partnerships.
Can You Flip the Switch – From Physician to Group Business Leader?
Transitioning from physician to group business leader requires shifting from risk-averse to risk-embracing. Learn how to make the switch.