What is satisfaction? How do we measure it? What’s the scale?
Tag: survey
How to Put Your Finger on the Scale of Patient Satisfaction – Success in Motion
Physician compensation is becoming more dependent upon patient satisfaction. Mark discusses a way to hack patient satisfaction surveys.
Business in the Time of Coronavirus – Part 5 – Podcast
The coronavirus crisis, in fact, any crisis, is like a magnifying glass. It shows the best and the worsts of your business structure and practices.
Many underlying defects can be seen as symptoms of underlying group structural and governance problems. They can be corrected.
The Looming Horrible Impact of FMV on Physician Compensation – Podcast
Listen while Mark discusses how “fair market value” compensation will gut your future, and what to do about it.
How to Put Your Finger on the Scale of Patient Satisfaction – Podcast
Patient satisfaction surveys are becoming a real part of reimbursement, driving a significant percentage of money.
How to Put Your Finger on the Scale of Patient Satisfaction – Medical Group Minute
Patient satisfaction surveys are becoming a real part of reimbursement, driving a significant percentage of money.
Survey Yourself – Podcast
Take a listen to find out how medical groups can use surveys as tools in negotiations with hospitals.
Artists, Patient Satisfaction, and the Creation of Something Out of Nothing – Podcast
It’s Friday night. After leaving the restaurant you turn onto the sidewalk and walk down the street.
How to Put Your Finger on the Scale of Patient Satisfaction
Patient satisfaction surveys are becoming a real part of reimbursement, driving a significant percentage of money. So, I’ve begun thinking about ways to hack them, of ways to put your finger on the scale of patient satisfaction. How can you influence patients’ perceptions in order to increase satisfaction? Here’s an interesting observation. I came across…
The Looming Horrible Impact of FMV on Physician Compensation – Success in Motion Series
Ride along with Mark as he discusses how “fair market value” compensation will gut your future, and what to do about it.


