It’s what you do about a problem that makes the difference. Ignoring it is a fools game; the problem will fester. Solving the problem is neutral — you think you’re back on an even keel, but chances are there’s still lingering anger.
Tag: surgeon
Driverless Cars and the Death of Hospitals
Google’s driverless cars have logged over 100,000 miles without incident. I don’t know how many car drivers will want to give up the control, but I’d bet that large trucking companies are doing the calculations.
Why Make It So Easy for Your Competitors?
Yesterday morning, I took my car to the dealer for service. I left several messages in the afternoon to see if the car was ready. No one returned my call. Every day, your group’s physicians treat patients. I’ll assume, as do your patients, the referral sources who send you work, and the hospitals at which…
Act on Company Model Threats as Soon as They Surface – Medical Group Minute
Attack a company model arrangement as soon as the threat surfaces.
The Mismatch of Story and Culture Within Medical Groups
All medical groups have a culture, whether or not it’s been purposefully created. It exists.
Act on Company Model Threats as Soon as They Surface – Podcast
Attack a company model arrangement as soon as the threat surfaces.
Act on Company Model Threats as Soon as They Surface
The bus hurtles down the road, picking up speed, faster and faster, quickly passing one, then another, and then yet another large yellow sign warning that a sharp curve lies ahead, speed limit 15. But no one’s touching the brakes and, in fact, none of the passengers on the bus is driving. Then, 20 or 30…