Individuals, physicians in this discussion, are capable of morality and my experience is that most are highly moral. Sure, there are some bad apples, there are in any subset of society.
Tag: healthcare
Competing on the Basis of Common Courtesy – Podcast
Demonstrate, don’t just talk about, high touch, high caring service.
Hostess Twinkies and Hospital-Centric Healthcare – Podcast
Does the death of Hostess offers a glimpse into the future of hospital-centric healthcare.
All Hospitals Should Be Physician Controlled – Podcast
Why should hospitals be run by nonphysicians?
Competing on the Basis of Common Courtesy
Prior to a recent speech to medical residents, I was chatting with the Department Chair concerning the growing importance of customer service in healthcare.
Hostess Twinkies and Hospital-Centric Healthcare
Hungry for sweet junk food? I just checked, and a box of 50 Hostess Twinkies is selling on Amazon for over $95. I haven’t had a Twinkie or a Hostess cupcake for over 20 years, but I’m obviously in the minority as hundreds of thousands of people, or perhaps more, are going crazy over the…
Entrepreneurial Practice vs. Bureaucratic Existence – Podcast
A recent trip to a restaurant and the post office illustrate the difference between entrepreneurial medicine and the brave new bureaucratic world of healthcare.
Breaking the Physician Hospital Paradigm – Podcast
The paradigm for physician hospital relations is completely at odds with society’s other trends.
Who’s Driving Your Practice’s Bus? II – Podcast
There is no question that the healthcare market is changing rapidly. This means that groups must have the ability to make business decisions rapidly.
Why Trying to Protect Your Group’s Position Is Destroying Your Future
Over the past five, ten or twenty years, your group has worked long and hard to develop its business. You’ve become successful. But now, you see threats everywhere: threats from the hospital that wants to employ you, threats of forced ACO participation, threats of replacement by paraprofessionals, threats of competition from national groups and the…