To succeed in business, you have to focus on sufficiently satisfying, that is, satisficing, the needs and expectations of your customers and on reminding them of that fact.
The Business Lesson from The First Presidential Debate – Success in Motion
Ride along with Mark as he lets you in on the most important business lesson from the first presidential debate.
Why You Want or Don’t Want an Arbitration Provision in Your Contract
Let’s talk today about arbitration agreements in a contract setting. Why would you want one? Is it a tool to help you? Or is it a tool to be used against you?
Why the Lack of Power Corrupts Absolutely: Dealing With Petty Bureaucrats – Podcast
Listen to Mark as he discusses that a few months ago, while waiting at the gate for a flight, I couldn’t help but notice a gate agent making some woman unpack and repack and unpack and repack her expandable carry-on suitcase because it was too wide to fit into the measuring “box” for carry-on luggage..
Value and the Price of Not Providing It – Medical Group Minute
Today, there’s no longer even the “promise” of lifetime employment. “Retirement” as in replacement, replacement just like an old machine, is as far off as the next layoff or the next outsourcing.
Disrespecting Reality with Prohibitions On Disrespecting – Success in Motion
Ride along with Mark while he discusses abuse of common sense and provisions concerning being “disrespectful.”
Ghost of Eliot Ness Busts 345 Defendants in Nation’s Largest Opioid-Fueled Healthcare Fraud Extravaganza – $6 Billion In Alleged False Claims
In a move reminiscent of prohibition era crime fighter Eliot Ness, the U.S. Department of Justice recently announced a coordinated enforcement action against 345 alleged healthcare criminals, including over 100 physicians and other licensed (for now) healthcare professionals, in 51 judicial districts.
What You Must Know About Opportunities, Euphemisms, and Power: Group “Buys” Competitors for Nothing – Podcast
Listen to Mark as he discusses in the real-world context of opportunistic action, “partnership” is a euphemism for “acquired” or “controlled.”
Uniforms, Uniformity, and Conformity in Healthcare – Medical Group Minute
Uniforms send a message to others. Witness the quintessential example: the police officer. Even security guards and TSA workers don faux police uniforms with iron-on badges to manipulate people into a high degree of compliance. What uniform are your employees wearing?
What’s It Really Cost You? – Success in Motion
Ride along with Mark as he discusses the true costs of our decisions.