When we think of risky behavior, we usually think of personal acts.
Category: Experience Monopoly
Risky behavior impacts medical groups and healthcare businesses, too. Sometimes this is a result of the personal acts or omissions of an employee, as in medical malpractice.
Eighteen wheelers speed down the highway, the second or third or fourth following way too closely for my comfort as they are sucked along, “drafting” off the the truck in front of them.
Many medical groups appear to be in the process of being sucked down the road to being acquired.
I counsel my clients to develop broad, deep and wide relationships with the facilities they serve. But what if your group serves only one facility? Consider a group that is more successful than most in developing that strong relationship and in providing what I call an Experience Monopoly™ to the facility, to the referring physicians […]