Don’t get your medical group or healthcare business lost in big data.
Tag: measurement
Efficiency. Hospital administrators and other bureaucrats say that they want it.
They looked for a 16 cent phone charge. I know someone who runs an efficient business. Or so he tells me.
Efficiency. Hospital administrators and other bureaucrats say that they want it. Medical group leaders parrot it.
Ride along with Mark as he discusses the best way to deal with disruptive employees.
They looked for a 16 cent phone charge. I know someone who runs an efficient business. Or so he tells me.
What is your compensation plan actually incentivizing?
Bureaucratic sorts are drawn to numbers because numbers can be gathered and processed and manipulated, all with the goal of lifetime employment for those bean counters.
Your business doesn’t exist to control costs. It exists to serve your customers. It’s efficacy in terms of doing the right thing the right way for your customers that’s important.
What we’re really after is efficacy, not efficiency. But that’s harder to measure. Like love, you know it when you feel it, but we can’t objectively measure it.